Our Approach To Covid-19
The wellbeing of our team is of the utmost priority while continuing to serve our customer's needs.
Currently, our studio and manufacturing unit is temporarily closed.
Once we reopen, we will obey a list of measures with regards to Making, deliveries, and returns in guidance of Health Authorities.
If you have any questions or queries, please feel free to ask us. We would be available over email at firstname.lastname@example.org.
There are no defined restrictions dictated by WHO regarding products. You can review the FAQs on COVID-19 at this link
Our online orders may take a longer time to deliver than usual, as we will only be able to start dispatching once it's safe to do so in Ahmedabad, Gujarat, India.
We will be following all norms of social distancing and using the official guidelines given by WHO. Utmost care will be taken by our team to handle each parcel. Our team members will work at minimum distance of 2 meters from one another, wear protective gloves, and practice all recommended measures of sanitisation.
We will make sure to deliver the parcels at your doorstep by the safest possible way.
We understand the constraints and challenges we are facing and how difficult it would be to return parcels at this time. So we have extended our returns policy to help with this. Items purchased online on or after 1st March 2020 may now be returned for a refund or exchange within 30 days receiving them.
At times there may be some delay in processing your return as we will be reducing our team. But we assure you that you will receive a refund. Your patience is highly appreciated.
Thank you from the entire team of crow for your continued support.
Please note, this page will be updated regularly with new information.
Last updated 25/05/2020